Shipping policy

Shipping Policy

Thank you for choosing Pace Corner. We strive to provide a reliable, efficient, and transparent shipping experience across Australia so you can prepare for your upcoming training block or race day without delay. Please review our shipping policy details below.

1. Shipping Fees

We proudly offer Free Standard Insured Shipping on all eligible running hydration vests, TPU soft flasks, reflective running belts, performance socks, and race accessories delivered across Australia. There are no hidden handling fees or unexpected surcharges added at checkout.

2. Order Processing Time

  • Each hydration vest, soft flask, and running accessory undergoes sternum buckle tension checks, TPU seam air-pressure audits, zipper track inspections, and hygienic sealed packaging prior to dispatch.
  • Processing Time: 1 - 3 business days (Monday to Friday, excluding Queensland public holidays).
  • Orders placed over weekends or observed national holidays will begin processing on the following business day.

3. Estimated Delivery Time

  • Transit Time: 7 - 14 business days across Australian metropolitan and regional delivery zones via standard carrier networks.
  • Please note that transit times are carrier estimates and may vary slightly depending on your state destination, remote regional postal routes, seasonal freight volume peaks, and courier parcel handling.

4. Hygienic Sealed Packaging & Order Tracking

To safeguard food-grade TPU bite valves and breathable aero-mesh fabrics from transit dust or moisture, all Pace Corner soft flasks are individually heat-sealed in tamper-evident hygienic poly-bags, while vests and belts are packed in resealable protective sleeves inside reinforced corrugated cartons. Once your package has been dispatched, a shipment confirmation email containing a carrier tracking number will be sent to the email address provided at checkout. You can use this tracking number to monitor your shipment online.

5. Delays and Exceptions

While we make every effort to ensure timely delivery, unexpected external delays may occasionally occur due to extreme weather disruptions, regional transport hub backlogs, or rail/road freight interruptions. Pace Corner is not liable for external carrier delays, but our support team will actively assist you in tracking your parcel to resolve any delivery issues.